HOTWORX

NAPLES

PRIVACY POLICY

YOUR PRIVACY MATTERS.

At HOTWORX Naples, we believe earning your trust is just as important as helping you reach your fitness goals. Whether you're scheduling your first free session, exploring membership options, or simply asking a question, we are committed to protecting the information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

Effective Date: July 19, 2026

1. INFORMATION WE COLLECT

When you interact with HOTWORX Naples, we may collect information such as your name, email address, mobile phone number, appointment requests, membership inquiries, and information you voluntarily submit through our website. We may also collect limited technical information such as browser type, device type, IP address, and website activity to improve your experience.

2. HOW WE USE YOUR INFORMATION

We use your information to schedule appointments, confirm free sessions, answer your questions, send membership information, provide customer support, deliver exclusive promotions, and improve our website and services. We only use your information for legitimate business purposes related to HOTWORX Naples.

3. SMS COMMUNICATIONS

If you choose to receive text messages from HOTWORX Naples, you agree to receive SMS communications related to appointment reminders, trial confirmations, membership information, promotions, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any goods or services.

4. HOW WE PROTECT YOUR INFORMATION

Protecting your information is important to us. We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, or misuse. Although no internet transmission is ever completely secure, we continually strive to protect the information entrusted to us.

5. INFORMATION SHARING

HOTWORX Naples does not sell your personal information. We do not share your SMS consent with third parties or affiliates for marketing purposes. Information is shared only when necessary to operate our business, fulfill your requests, or comply with legal obligations.

6. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and analytics tools to better understand how visitors use our website. This information helps us improve your experience and provide more relevant content.

7. YOUR CHOICES

You may request to update your information, correct inaccurate information, stop receiving marketing emails, or stop receiving SMS messages. You remain in control of your communication preferences.

8. POLICY UPDATES

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

9. NO MOBILE DATA SHARING

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This applies to all categories of information collected, including text messaging originator opt-in data and consent. All other information sharing outlined in this policy excludes text messaging originator opt-in data and consent.

10. TERMS OF SERVICE

Use of our SMS messaging program is also governed by our SMS Terms & Conditions, which includes full program details, message frequency, and opt-in/opt-out instructions.